1 Nov 2019, 12:00 - 12:30
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This is the first in a series of two webinars on the new version of ITIL and the process of transitioning the qualification, organised by GLAD (GÉANT Learning and Development) in collaboration with ITIL learning provider Pink Elephant.
This webinar focuses on the reason to implement ITIL 4 within your organisation. ITIL is a well-known best practice and is broadly used within all kinds of organisations. The introduction of this new version introduces some advantages over its previous versions; it focuses more on time-to-market, adaptability, flexibility, customer value and automation. (ZOOM link will be confirmed).
(The second webinar on - ITIL4 Transition will follow on 4 November, 12:00 CET)