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This is a series of two webinars on the new version of ITIL and the process of transitioning the qualification, organised by GLAD (GÉANT Learning and Development) in collaboration with ITIL learning provider Pink Elephant.

The first webinar (1 nov) focuses on the reasons to implement ITIL 4 within an organisation. ITIL is a well-known best practice and is broadly used within all kinds of organisations. The introduction of this new version introduces some advantages over its previous versions; it focuses more on time-to-market, adaptability, flexibility, customer value and automation.
Webinar 1 link:

The second webinar on 4 Nov, 12:00 CET, will give people an understanding of the transition from ITIL to ITIL 4 and the associated qualification and learning paths. Webinar 2 link: https://

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Express your interest here. After registration we will send you an invitation with the link. Recordings of both webinars will be made available on GLAD website