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The ITIL® Specialist – Create, Deliver & Support (CDS) is one of five courses needed to achieve ITIL 4’s Managing Professional (MP) designation. This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services.

Prior knowledge: For this course you are required to have successfully attained your ITIL 4 Foundation certificate.

Please note that his training event is primarily open to GN4.3 Project Participants

Not a Project participant? Send an email to nadia.sluer@glad.org.

Important Note**

The dates are now confirmed

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